This Is Why You Suck: At Building Relationships

by Kristy Bolsinger on December 1, 2009

Building quality and valuable relationships is an invaluable skill these days.  This skill is not something everyone is innately equipped with.  In fact, not only are some not very good at building relationships they are down right awful at it.  This is not to say that one cannot improve.  Of course you can.  But in order to improve you must first identify those areas in which you, well…suck.  *Said with LOVE*

Much of what it takes to successfully build relationships is dependant upon the parties involved.  My frog could be your prince is what I’m getting at here.  So please feel free to add your own commentary in the comment section.BeggingPuppy

  • Begging is not hot: It isn’t hot when the family dog does it.  It wasn’t hot when my ex-boyfriend did it.  It certainly is not hot when you do it.  Don’t act desperate for people to follow you, friend you or add you.  Instead concentrate on being someone that people want to follow and friend.
  • Talk WITH people, not AT them: I’ve seen your Twitter stream.  You’re all about promoting content.  Yours and others.  You’re popular…I think….you’ve got a lot of followers anyway.  But you don’t seem to talk to anyone.  Perhaps you do it behind closed doors but that’s not a very good public representation is it?  The social space is about conversation and if you’re nothing but a bull horn I think you’re missing the point and most of the fun.
  • You still think “networking” is the goal: Do you lead with your business card? Really? Can we please all agree to move beyond this?  Now, I’m not saying there isn’t still value in exchanging business cards (although some might disagree with even that) but please give me a reason to want your business card.  Talk to me.  Engage me.  Let’s trade ideas.  Then, when its time to part ways offer your card or ask for mine as a way to continue the conversation.
  • Mind Your P’s and Q’s: And your followers/following.  It would be nice if your following/follower ratio wasn’t important, but let’s be honest: It just is.  As you engage  people in the social space, and specifically on Twitter they will go through their own process of judgement to determine whether they are willing to follow you back or not.  One of the first and most baseline units of measurement most use on Twitter  is the persons follower/following ratio.  Are you following 1200 people, with only 250 people following you? Increasing your followers takes time so be patient.  Be mindful of your ratio as you’re doing this to maintain a non-spammy quality follow appearance.Kiss
  • Know Your Boundaries: This is a basic marketing principle.  Know your audience and learn to read people.  There are certain people who have taken the time to build a relationship with me that allows them the freedom to call me out, joke with me or even flirt if they want.  Have you taken that time?  If you don’t know, I’m guessing you haven’t.  Don’t move to fast.  You wouldn’t go in for the kiss as soon as you get to the front door on your first date would you? Precisely.
  • Follow through and Follow up: So you met at a conference and had great conversation.  Don’t let the flame die.  You’ve got great momentum with a potential new contact and you need to take advantage of that.  Follow up with them and connect on the platforms that make the most sense for your relationship (LinkedIn, Twitter, Facebook etc).  Maintain this connection.  Check in with them every once in awhile.  Keep the relationship alive and moving forward.

Surely some of you reading this have more examples to add.  Please feel free to contribute in the comment section.  Or feel free to disagree with me.  It’s cool.

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This Is Why You Suck: At Building Relationships | KRISTY BOLSINGER « Internet Cafe Solution
December 1, 2009 at 1:40 pm
This Is Why You Suck: At Building Relationships | KRISTY BOLSINGER
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December 2, 2009 at 9:33 am

{ 13 comments… read them below or add one }

Warren Whitlock December 1, 2009 at 12:57 pm

love the language and style here.

“networking is not the goal” .. priceless

I will be quoting you often

Kristy Bolsinger December 1, 2009 at 1:18 pm

Thanks Warren!! That means a ton coming from you!! :)

Pete Wylie December 1, 2009 at 2:02 pm

Hey Kristy,

Great read. I think all of your points are very worthwhile. I’ve struggled with the desire to rush into following more people after changing employers and losing all the followers (and great conversations) I had on my previous handle.

Thanks for the great tips, I enjoyed the style and voice of your other posts as well.

Lee Pound December 1, 2009 at 3:05 pm

Hi Kristy,
These are great suggestions. I see a lot of people who try to show how to create relationships in social media space. Yours is one of the best. It is all about engagement, not selling. If there is to be a business relationship it will come later.

Good Work!

Kate Buck December 1, 2009 at 3:07 pm

Kristy, I’ve just been reading your blog for about a week, and I’m loving it. I have to agree with Warren that your style rocks! :)

They say “content is king” and I don’t argue that, except to say, what I value is relationships, conversation & connection with other humans :-)

Virginia Nussey December 1, 2009 at 3:54 pm

Thanks for outlining your tips so elegantly, Kristy. Definitely some good points I’m taking away with me. At SMX East earlier this year Ciaran Norris said something that stuck with me, and which Kate’s comment reminded me of:

“Content isn’t king anymore. Conversation is king. Content is just something to talk about.”

Kristy Bolsinger December 1, 2009 at 3:55 pm

@Pete – Not being familiar with your particular situation I don’t want to over step here, but have you considered maintaining a personal account separate from that of an employers? This would allow you to keep your followers and relationships when it’s time to move on.
@Lee – I’m glad you found value here! It really is true that relationships are where “it’s” at. I think the old ways of sales are being moved to the wayside. Well, the old ways of doing a lot of things are I’d say. It’s all about the connections.

@Kate – So glad to see your happy face over here!! So glad you like it! That’s a big deal in my book :-)

Lyndon Reid December 1, 2009 at 4:00 pm

Awesome post Kristy.

A rule I try to live by is be yourself – whether your online or offline. I think everyone appreciates authenticity. And if being yourself involves being a good, happy person the relationships should follow :)

Kristy Bolsinger December 1, 2009 at 4:57 pm

@Virginia – I love love love that: “Content isn’t king anymore. Conversation is king. Content is just something to talk about.”

@Lyndon – Indeed my friend, authenticity is KEY!

Christopher December 1, 2009 at 5:07 pm

Enjoyed the piece you have enveloped the essence of the online relationship.

Relationships require more than one, but isn’t limited to two – its social media – be sociable.

Nicely crafted piece.
All the best,
Christopher

Sabrina Gibson December 1, 2009 at 8:06 pm

Are you my lost sister? Hee hee I love how you tell it straight and to the point. I did a couple of “gulps” and is she pointing the finger at me? I realize I could do a better job at interacting. The cost of meeting someone is pretty high and the cost of keeping up is low especially with Social Networking. I am excited to share ideas and read more on your blog.

Kristy Bolsinger December 2, 2009 at 5:17 pm

Thanks Sabrina!! I totally agree with you. In traditional marketing they say it costs ten time more to acquire a new customer than it does to keep one. I’d be willing to bet the same ratio could be applied to building and maintaining relationships.

Ryan Beale December 15, 2009 at 7:48 pm

Great Post, Kristy! If more people would only treat “online” relationship building like “offline” relationship building. It seems easy, but you are right, many people suck at building relationships. People need to just be real and normal.

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