Tag archive for customer service

Social Media Bartending

Social Media Bartending

My boss jokingly refers to my position as a Social Media Marketing Strategist as the company’s ‘Bartender in the Sky’.  I don’t think he’s too far off base with that title actually.  I’ve talked about customer service in social media before, but this time I’d…

Continue reading →

Social Media Can’t Save You If You Suck

Social Media Can’t Save You If You Suck

There are an enormous amount of companies getting involved in social media.  That’s great! If yours is one of them, take note. You can have the best social media presence out there – being active on blogs, solid presence in a variety of communities, useful…

Continue reading →